Help/Subscription and payments
Cancelling and going back to Free
In Billing press Go back to Free at the end of the period: you keep your plan until it ends and pay nothing more. You can change your mind with Undo cancellation until the period is over.
After it ends you have 5 days in which everything still works. Then documents beyond the Free plan limits are locked: they stay saved, you see them with a padlock, and they unlock as soon as you subscribe again. We never delete anything.
In the same section
- How can I pay
- Renewal and managing your subscription
- Withdrawal and refund
- Switching between Plus and Pro
- The payment failed
- Can I get an invoice?
- Do unused credits carry over?
- Can prices change?
- I have a gift code and I'm already subscribed
- I'm under 18: can I subscribe?
- Are there discounts for students or schools?
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